This workspace coordinates commodity operations with treasury posting rules. Balances and movements are governed: some figures update immediately when you instruct a change; others update only after asynchronous settlement and acknowledgement steps complete.

• FAQ

  Withdrawals, reserve posting, invoices, restrictions, and appeals in question-and-answer form.

  Open FAQ

• Glossary

  Definitions for mandate earnings, linked reserve, wire tracking, and operational labels.

  Open glossary

• Settlements, timing, and restrictions

  How pending incoming credits differ from posted linked-reserve balances; transfer authorization holds; payout and invoice blocks under security review.

  Settlements & timing

• Browser translation

  English source copy with browser translate to Spanish (Colombia) or your preferred language — without changing server settings.

  Browser translate guide