Operator notice preview
Sample delivery{{ $previewPayload['subject'] ?? '' }}
{{ $previewPayload['letter_body'] ?? '' }}
Block or restore operator working accounts (regional desks, IBAN-linked rails) and profile-scoped institution ledgers such as {{ \App\Support\LinkedReserveConfig::ledgerAccountName() }} when they are tied to a user (your {{ \App\Support\LinkedReserveConfig::displayName() }} rail). Blocked accounts have status = suspended and cannot initiate or receive transfers while AccountService::canTransact requires an active account.
When you block an account, the platform issues a wire block incident reference for the owner’s in-app notice; operators should treat that as the escalation handle distinct from any bank-issued notice reference.
Treasury-wide core rows with no owner stay protected and cannot be toggled here. Mandate withdraw / invoice / wire rails are controlled separately under Outbound security · granular blocks.
{{ session('status') }}
@endif @if ($errors->has('account')){{ $errors->first('account') }}
@endif @if ($errors->has('notice_template')){{ $errors->first('notice_template') }}
@endif @php $blockedTemplates = $blockedAccountNoticeTemplates ?? []; $activeTemplateKey = (string) ($activeBlockedAccountNoticeTemplateKey ?? ''); $activeTemplate = $blockedTemplates[$activeTemplateKey] ?? collect($blockedTemplates)->first(); @endphpChoose exactly which Bank of America notice operators will receive when an account is blocked. The selected template is used for all future block actions until you change it again.
Operator notice preview
Sample delivery{{ $previewPayload['letter_body'] ?? '' }}
| Account | Owner | Region · CCY | Status | Block ref | Actions |
|---|---|---|---|---|---|
|
{{ $acc->name }} {{ $acc->iban ? '…'.substr((string) $acc->iban, -6) : '—' }} |
{{ $acc->user?->email ?? '—' }} {{ $acc->user?->name }} |
{{ $acc->region }} · {{ $acc->currency }} | @if($acc->status === 'suspended') Blocked @elseif($acc->status === 'active') Active @else {{ $acc->status }} @endif | {{ $acc->wire_block_incident_ref ?? '—' }} | @if($acc->status !== 'suspended') @else @endif |
| No working accounts in scope. | |||||